Help

Credit Card Processing Help

If your credit card is denied, please check the following:

Make sure that you typed in the correct credit card number.
Make sure that you have typed in the correct billing address including your zip or postal code.
We accept Visa, Mastercard and American Express. We do not accept any other cards.
CitiBank cards do not like online sales. If you have a CitiBank card and your transaction is denied, call CitiBank and tell them you are making an online sale.
If your credit card is still not approved, then try the PayPal link.
If you are using PayPal for the first time it could take several hours before PayPal approves your purchase and sends you the link to download your purchase.

Problems Downloading Individual Templates or Pictures

After you purchase an individual template a new page will appear with a small picture of the template that you purchased. To download the template, right click (PC) or click hold (Mac) the picture and select Save Target As or Save Link As from the pop-up menu. A menu will pop up so you can save the template or picture to your computer. Make sure that you select a location to download the template (such as your Desktop) where you can find it easily. After downloading if you see that you only have a small picture instead of a template, then you probably selected "Save Picture As" not "Save Target As".

You will also get an email with a link to the product that you purchased so make sure that you enter your correct email address when you purchase the product. If you get a message that says "Invalid Order" then the entire link may be on two lines in your email and the whole thing wasn't selected. A typical link will look something like this:

http://www.inzones.com/cgi/template_download/purchase.cgi?id=6410&items=990|1^

If the ^ isn't at the end of your link then the whole link isn't selected. If the link is on two lines, stretch your email window out first to see if the link will go on one line. If that doesn't work then select the link and paste it into your browser window. You may have to select the first part of the link, paste it into your browser window and then select the second part and paste it in after the first part.

Member Download Help

If you are a member, you may select and download as many PowerPoint Templates or Pictures as you wish for one year from the date of your membership.

To download InZones PowerPoint or Word Templates:

Find a template you wish to download
Click Download Now
If you have not logged in, a login screen will pop up asking you to enter your user name and password. Then a window will pop up asking if you want to open or save the template to your computer.
Click Save and find a location on your hard drive where you want to save your downloaded file (remember this location).
PowerPoint files are downloaded in their native template format .POT. The template files usually range in size from 50kb to 800kb.
MS Word files are downloaded in document .DOC format. See MS Word FAQ to convert to Word Template.
Download will take about 20 seconds to 3 minutes depending on the file size and your connection speed.

To download Websites:

Find a website that you wish to download
Click on Download Now
If you have not logged in, a login screen will pop up asking you to enter your user name and password. Then a window will pop up asking if you want to open or save the file to your computer.
Click Save and find a location on your hard drive where you want to save your downloaded file (remember this location).
Each website consists of 7 files (5 web pages, the header graphic, and a style sheet) zipped into one downloadable file. Double-click the file to unzip it.
If you have the application WinZip, the application will open and ask you what you want to do with the file. Make sure "unzip" is selected and click Next.
Then WinZip will show you a location on your computer, such as c:\unzipped\filename. If you don't want to unzip the files in that location, click Select different folder and navigate to another location such as My Documents/My Webs. Click OK and then click Unzip Now. Then click Close.
See the Web Help page for instructions on how to edit your web files.

To download Pictures:

Search for a picture
Click on the thumbnail to see a larger image
You will see Download links for two size images (72 dpi for use in PowerPoint or in a website and 300 dpi for use in a document)
Click Download next to the size picture you want to download.
If you have not logged in, a login screen will pop up asking you to enter your username and password. Then a widow will pop up asking if you want to open or save the picture to your computer.
Click Save and find a location on your hard drive to save the picture (remember the location).

Note: Some older versions of Netscape have problems downloading images. If you are using Netscape 4.7 or older and are having problems downloading an image or template, switch to Internet Explorer or a newer version of Netscape.

Using PowerPoint Templates

InZones templates are in .pot format and can be opened with Microsoft PowerPoint 2000. The simplest way to use your new template to open it and save it as a new presentation.

You can double click on the template to open it or start PowerPoint and select Open from the auto start dialog box or use the File drop down menu and choose open.
Browse your hard drive for the folder where you saved your template.
Click on the template and click open. A new presentation is automatically created based on the template.
The template opens with a Title slide, Text slide, and Chart slide.
Insert your title and slide text in the appropriate areas.
To add more slides to your presentation, click Insert, and then click New Slide. (The new slide will use the same Master as the existing slide.) Choose the layout you want.

To Apply a Template to an Existing Presentation

Open your existing presentation and then select Format and Apply Design Template.
Then navigate to the place where you saved the template that you downloaded, click on the template and select Apply.
For tips, hints and tricks on using PowerPoint, see our PowerPoint Links page

When I create a link it goes to inzones.com instead of my link. What is wrong?

Go to File/Properties and remove the link to www.inzones.com from the Hyperlink Base Field.

Modifying the Chart

A color coordinated chart is included with each template. You can make changes to this chart with a chart-editing program called Microsoft Graph that is embedded in PowerPoint. To use Microsfot Graph:

In PowerPoint, double-click the chart to which you want to add data.
The menus and toolbars change to show the Microsoft Graph menus and buttons.
Switch to the datasheet.
To switch between the datasheet and the chart without hiding the datasheet, click the datasheet or the chart.
If the datasheet is not visible, click View Datasheet to display it.
Click a cell, and then type the text or numbers you want.
For information about working on the Microsoft Graph datasheet, click Microsoft Graph Help on the Help menu.
To return to PowerPoint, click outside the chart.
If you change existing text or values, the chart changes to reflect the new data.

More Help. If you encounter any problems with this web site, or require more help, please use our Help! form.

Printing Problems

When I try to print a PowerPoint presentation in pure black and white or grayscale the background won't print.

When you try to print in pure black and white, PowerPoint turns everything to either black or white. In most cases it turns the background to white, so you can't see it. Grayscale is another issue. Some printers cannot print the background when set to grayscale. If you have this problem then print one set in color and make black and white photocopies. On other printers such as the HP 990 you have to check color for the main print setting, then click advanced and select grayscale from the advance print setting. Then the background image will print as grayscale.

Return Policy

If you are not completely satisfied with a product purchased on this website, we will replace it at no additional charge or refund your money. To obtain a refund please send an email within 24 hours of purchase to supportinzones.com describing which template(s) or picture(s) that you purchased and why you were dissatisfied with them. You must also verify that you will delete any products downloaded from the InZones site and will not use them for any purpose.

To reach us by phone, please call 978-283-3598 (9am to 6pm Eastern Standard Time)